Besma Lola Khalfa
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Mektoube, 2023–2026. Trust and safety, automation with consent

Protect a face without erasing the person

Privacy controls for the touchy moments of a dating app: being seen, being recognised, and going from messages to a phone call.

When
2023–2026
Team
CEO, support, engineering, QA
My role
Head of Product & Lead Product Designer
What I did
Research, privacy flows, refusal rules, UX writing, QA
Impact
Face blur and permission-based calls shipped
Same profile, two treatments: the whole photo blurred, or only the face.

Context

A photo was mandatory. Blurring the whole photo protected people, but it also removed what makes a profile look like a person: posture, place, style.

  • People wanted to take part without being recognised too soon.
  • Moving to a call removed control too abruptly.
  • Existing settings couldn't change without the user's say.

Let people decide when they become more visible and more reachable.

Decisions

Blur the face, not the photo

Two clear options on upload: visible, or face blurred. The face is detected automatically. People who already had full blur kept it until they chose otherwise.

WhyThe machine detects. The person decides.

A call starts with a request

Accept once, allow future calls, or decline. Declining pauses new requests for seven days. A missed call isn't a refusal: the person who missed it can call back straight away.

WhyWithout a consequence, "no" is just a delay.

Request and response states.
Request and response states.

Result

  • Face blur with automatic detection.
  • In-app calls that never reveal a phone number.
  • Refusal rules documented down to every state.

No feature-level uplift claimed. This case is about product rules and interaction detail.

Hiring a lead or a design manager?

Remote in Europe or MENA, or hybrid from Marseille. Tell me about the product and what's stuck. I read everything.

[email protected]